FAQ
Store2K is there for you
store2k.com will provide you shopping for Indian groceries powered by New India Bazar with just click from your home. We will assure you store price guaranteed and delivery of on demand products. We will do the fixed and promised delivery of products on your window.
We will also deliver in other timings which is based on customer request with certain condition applied (** On-Demand).
Cart amount is the estimated charges only and that would be the hold amount on the credit card. The final amount charged to credit card would be equal or lesser than the Held Amount/Cart Estimated Amount. The final amount would be posted in your Credit Card with in 24 hours of the time when the products were delivered.
Cart amount is the estimated charges only and that would be the hold amount on the credit card. The final amount charged to credit card would be equal or lesser than the Held Amount/Cart Estimated Amount. The final amount would be posted in your Credit Card within 24 hours of the time when the products were delivered.
Final amount calculated based on the exact weight and quantity that has been delivered to the customer based on the order.
Order by Midnight, will be delivered on next day between 10 AM and 10 PM. (MONDAY NO SERVICE)
We try our best possibility to deliver all the products that was ordered. In a scenario when some products are still identified as OUT of STOCK, We shall deduct the amount of out of stock products from the Final amount that would be charged in your Credit Card.
We are not accepting product returns and exchanges due to current situation.
We are not accepting product returns and exchanges due to current situation.
ORDER by midnight and it will be delivered on next day itself. We will provide our SHOP FOR YOU and DELIVER.
You can also suggest your needs by sending your products to us using suggest your needs option in the vertical right side of all the pages in store2k.com
We will be providing you chat facility with us for your immediate needs and verification regarding our service and products from 9 AM to 10.30 PM PST.
Delivery of "on-demand products" which based on your shopping list ( * - we try our best to deliver maximum number of products from your shopping list.Delivery of products based on our inventory and availability in our network. )
We will provide you free shipping.
Guranteed New India Bazar store price as much as possible.
If you don't find your products in our store. We will give you two facility
1) You can demand your own shopping list with your needed brands in On-demand Menu
Delivery of "on-demand products" which based on your shopping list ( * - we try our best to deliver maximum number of products from your shopping list.Delivery of products based on our inventory and availability in our network. )
2) Using Suggest Your Needs button on the right side of the store page.
You can suggest us your products with their brands, so that we can add it in our store for your shopping.
You can reach us using chat facility from 9 AM to 10.30 PM PST in our store and also you can contact us through
City and Community based shopping is of free delivery from and above 50 dollars.
Payment has been done using Credit/Debit card payments
Delivery charges is of free for city and community based shopping above 50 dollars.
On Demand shopping will apply an extra of 10 dollars for delivery charges.
We have displayed the per LB price in the website.
The actual package of lentils may have + or - few OZ there by the price of the package vary a bit + or -.
The actual weight of fruits or vegetables may be + or - few OZ there by the price of the package vary a bit + or -.
You can order your products which we don't have in our site. Products will be delivered in your delivery timings with extra 5 dollars of delivery charges .
Subtotal is an estimated value. Delivery will also include final receipt and also exact amount which will be charged on the Credit/Debit card.
Please use our store Zip code/Address for shipping and the billing address is actual as per your credit/debit card. The delivery shall be "Curbside-Pickup" only.
Customers can come and pick up their order directly from the respective stores on our general pick up time.
Fremont, Milpitas, San Jose, Santa Clara, Sunnyvale.
Pickup Time: 2 PM to 8 PM (MONDAY NO SERVICE)
Dublin & Pleasanton
Pickup Time: 4 PM to 9 PM (MONDAY NO SERVICE)
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.